Privacy Policy

What Advanced Apartment Movers collects when you submit the quote form, call the office or file a COI with your leasing office — in plain English.

Your ZIPs land on Renee’s desk at the Kingwood intake office — reviewed personally, no broker handoff, used only to price your Kingwood local move.

ProMover AMSA Certified
BBB Accredited A+ Rating
US DOT FMCSA Registered
State Licensed TX HHG Mover
IAM Member Intl. Movers Assn.
TWSA Warehousemen Assn.

This policy explains what Advanced Apartment Movers collects, why, who sees it, and how long we keep it. It covers the quote form, the office phone, the CRM where Renee and Katie log every job, and the cookies on this website. If anything below is unclear, call (888) 278-9005 and Grant will walk it with you.

What we collect

When What Why
Quote form Name, phone, email, addresses, target date, notes To call you back with a binding flat
Phone call Name, callback number, inventory notes To estimate and schedule the job
Apartment booking Property management contact, COI details To file the certificate of insurance
Website cookies Analytics ID, page-view path To see which pages help customers book

Who sees it

Only AAM staff: Grant Pemberton, Renee Castillo, Miles Ferrara, Katie Sorenson, Dominic Reyes, Tyler Wasserman. Plus the payment processor (card numbers we never store ourselves; the processor is PCI compliant). We do not sell, rent or share your information with third‑party marketers.

  • Internal: AAM office and crew, on need‑to‑know basis
  • Property management: COI and move-date details only, when relevant
  • Payment processor: for card transactions only
  • Never: data brokers, lead resellers, marketing lists

How long we keep it

Quote requests that never become jobs: 12 months, then deleted. Active customer records: kept for the duration of the relationship and 7 years after the last job, matching Texas records norms.

Your rights

You can ask us what we have, ask us to correct it, ask us to delete it (subject to the 7‑year retention for completed jobs). Call (888) 278-9005 or email through the contact page. We answer inside 30 days.

Plain English: we collect what we need to call you back, file your COI, run your job. Nothing for resale.

Cookies and analytics

This site uses a basic analytics cookie to count page views and bounce rate. No advertising pixels, no retargeting. Block it in your browser if you prefer; the site works fine without.

Updates to this policy

If we change anything material, the change goes here. Questions go to Grant through the contact page. Return to Advanced Apartment Movers or read the Terms of Service.

Dispatch Coverage

Kingwood Neighborhoods, Routes & Counties Across Kingwood and the Northeast Houston Corridor

Kingwood Neighborhoods On The Dispatch Board

US-59 / I-45 / US-290 Long-Distance Runs

Northeast Texas Counties On The Map

Four Lines, A Signed Flat Rate, And Grant’s Countersign

Grant pulls the calendar against the Kingwood Drive schedule and writes the binding figure on letterhead, and the reply lands in your inbox inside the hour. No deposit required for local moves, no chase calls if you walk.

See My Written Flat Figure ☎ (888) 278-9005